fme-measuring-emotional-intelligence.pdf

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Measuring Emotional
Intelligence

People
Skills

Team FME
©
www.free‐management‐ebooks.com
2014

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MEASURING
EMOTIONAL
INTELLIGENCE
Copyright Notice
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2014. All Rights Reserved
The material contained within this electronic publication is protected under
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You do not have any right to resell or give away part,
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©
www.free-management-ebooks.com 2014
MEASURING
EMOTIONAL
INTELLIGENCE
3
Preface
This eBook describes the popular models of emotional intelligence and the
tools that are used to measure it in each case.
You will learn:
•
To understand how emotional intelligence is modeled and
measured
•
The advantages and disadvantages of self-report questionnaires,
360 degree questionnaires, and performance questionnaires
•
How to select the model and measuring tool that is most
appropriate to your needs
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MEASURING
EMOTIONAL
INTELLIGENCE
Table of Contents
Preface ........................................................................................ 3


Visit Our Website ....................................................................... 3


Introduction ................................................................................ 5


Emotional Intelligence (EI) Models......................................... 10


The Ability-Based Model ...................................................................... 12

The Trait Model .................................................................................... 15

ES-I Bar-On Model............................................................................... 17

Mixed Models of EI .............................................................................. 19

Group or Team EI Models.................................................................... 20

Self-development Models .................................................................... 22

Summary................................................................................... 23


Other Free Resources ............................................................. 24


References................................................................................ 25


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©
www.free-management-ebooks.com 2014
MEASURING
EMOTIONAL
INTELLIGENCE
5
Introduction
Emotional intelligence is difficult to measure and some psychologists doubt
that it can be assessed at all. However, many more believe that it can be
measured but that there are obstacles to be overcome in doing so.
The easiest way to measure EQ is through what are called self-report
questionnaires, although these are probably the weakest way to do it. These
questionnaires ask you to report on your abilities, skills, and behaviors – for
example, how effective you are in recognizing emotions, understanding
emotions, etc. The flaw in this approach is that you may not accurately
report your own skills and abilities.
Most of us have a tendency to exaggerate our accomplishments and
minimize our shortcomings. The result is that self-report questionnaires
often provide an inflated picture of our skills and abilities. Even if you were
to be completely honest in your answers, you may lack the necessary
insight to give accurate ones.
Self-report
questionnaires
Performance
tests for EQ
360
0
tests
Ways to
Measure EI
One solution to the problem of self-report questionnaires is the use of 360
degree tests. This involves questions about your behavior being answered
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